Frequently Asked Questions
Everything you need to know about shopping with Zink London
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link and a unique tracking ID to monitor your shipment in real-time.
What is the return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags intact. You can initiate a return request through our 'Returns Center' on the website.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible pin codes across India.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements with a well-fitting garment from your own wardrobe.
Do you offer international shipping?
Currently, Zink London ships exclusively within India. We are working on expanding our reach to international fashion enthusiasts very soon.
What should I do if I receive a damaged product?
If you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery with images of the product to arrange a free replacement.